Experts on the job to keep your IT peripherals Functional
Annual Maintenance Contract (AMC)
With AMC, you receive quarterly on-site audits, maintenance sessions in addition to unlimited remote assistance your business may need. Keep your systems functional throughout the year, avoid unexpected downtimes and reduce your maintenance costs. No matter how big or small IT system you have, we execute result-driven operations for you.
Call Center Maintenance & Support Contract
Annual Maintenance Contract For Telephony Application on PBX includes:
- Weekly system analysis & reporting (remote)
- Automatic Alarm Setup that immediately notifies about warnings in any component and the system
- Additional alarm setup that immediately reports about the failure to the concerned personnel
- 24/7 Report Support System with minimum response time – less than 30 min
We provide the remote support for the following items
Advance Support Help
Being proactive is the best thing you can do to assure your computer equipment and network is up and running. With Sibbex, you can buy on-site audit review ticket a few weeks in advance and pay about 30% less than you'd in case of an emergency repair need. Have us visit your business and do a comprehensive audit; that will use remote experts to fit your infrastructure and equipment requirements.
Emergency Maintenance & Repair
Our predefined services and the right team of experts deliver prompt results at the time of tech emergency. For more information, check our technical support page for details on how we can help you with your emergency repair needs.
